For more information contact the installation Army Emergency Relief Officer at:Ĩ a.m. If you are not within 50 miles of a military installation, the American Red Cross is authorized to provide financial assistance on behalf of AER. If you need AER after hours, please contact the Red Cross at 87. during normal duty hours or call 90/3459. If you experience application errors or faulty functionality, please contact the IT Help Desk and ask them to submit a ticket to the SEPS Support Team. If no Army installation nearby, not a problem! Soldiers can visit any military installation to request AER assistance from another military aid society. If you feel you need Army Emergency Relief assistance, just come to the Welcome Center, Building 3401, Santiago Ave. Many Army installations around the world have a conveniently located AER office. Any Soldier (active or retired), their dependent family member, or widow(er) can visit the nearest AER office to request assistance. If an office is not found within 50 miles, Soldiers can receive AER assistance through the American Red Cross at 1-87. AER's mission is to provide grants, interest-free loans and educational scholarships to promote readiness and help relieve financial distress of Soldiers and their Families. Active duty or retired Soldiers may request assistance from any military aid society office located within 50 miles of their current locations. ![]() Army Emergency Relief can be reached by their main phone number at. Army Emergency Relief Program (AER) is a private, nonprofit organization incorporated in 1942 by the Secretary of War and the Army Chief of Staff. Army Emergency Relief is located at Bldg 705 Washington Blvd, Fort Eustis, VA 23604.
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